Find answers to the most common questions our clients ask about veterinary care, appointments, fees, and services at Alpha Animal Hospital in Abbotsford. If you do not find what you are looking for, our team is happy to help. Call us at (604) 859-6322, open Monday through Friday from 8:00 a.m. to 8:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m., or send us a message through our contact form.
We are open Monday through Friday from 8:00 a.m. to 8:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. We are closed Sundays and statutory holidays. For emergencies outside these hours, please contact a 24-hour emergency veterinary facility in the Lower Mainland.
We are located at 2362 Whatcom Rd, Unit 125, Abbotsford, BC V3G 0C1. We serve dogs and cats from Abbotsford, Mission, Langley, Chilliwack, and the surrounding Fraser Valley.
We provide veterinary care for dogs and cats. If you have a different type of pet and are unsure whether we can help, please call us at (604) 859-6322 and we will do our best to direct you to the right care.
You can complete our New Client Registration form online at any time through our website, or call us at (604) 859-6322 and our team will help get you set up. We look forward to meeting your pet.
We accept walk-ins for urgent and emergency cases during clinic hours. For routine appointments, we recommend booking in advance to ensure availability. You can request an appointment online or call us directly.
You can request an appointment through our online booking form or by calling us at (604) 859-6322 during clinic hours. We offer appointments for routine wellness visits, medical concerns, dental care, surgery consultations, and more.
We accept Visa, Mastercard, debit, and cash. We do not currently offer financing plans directly, but we work with major pet insurance providers including Trupanion with direct billing, Pets Plus Us, and all other major providers.
Yes. We accept Trupanion with direct billing, Pets Plus Us, and all major pet insurance providers. If you are unsure whether your specific plan is accepted, please call us and our team will verify before your visit.
Yes. You can submit a product refill or food order request through the online form on our website. Please allow adequate processing time and call us at (604) 859-6322 if your request is urgent.
The recommended age varies by species, breed, and size. For most cats and small dogs, the procedure is typically performed around five to six months of age. For larger dog breeds, waiting until skeletal maturity is often recommended. Our team will discuss the appropriate timing for your specific pet at a wellness visit.
Pre-anesthetic bloodwork is strongly recommended for all surgical patients. It allows our team to assess organ function and identify any conditions that could affect anesthetic safety before the procedure. We will discuss which tests are recommended for your pet based on their age and health status.
Most pets recover well within one to two weeks. During this time, they should be kept calm and prevented from licking or chewing the incision site. We will provide complete post-operative care instructions and are available to answer questions throughout your pet’s recovery.
Common signs include persistent bad breath, red or bleeding gums, visible brown or yellow buildup on the teeth, difficulty chewing, dropping food, excessive drooling, or pawing at the mouth. Many pets hide dental pain well, which is why regular professional oral exams are important.
Most dogs and cats benefit from a professional dental cleaning once a year. Pets with a history of dental disease, certain breeds prone to dental problems, or those who resist at-home brushing may need more frequent cleanings. Our team will make a personalized recommendation based on your pet’s oral health.
General anesthesia is required for a safe and thorough dental cleaning. It allows us to clean beneath the gum line, take dental X-rays, and perform extractions without causing pain or distress. We perform pre-anesthetic bloodwork for all dental patients and tailor the anesthetic protocol to each individual pet.
For most comprehensive blood panels, fasting for eight to twelve hours is recommended to ensure accurate results, particularly for glucose and lipid values. Our team will advise you on preparation when scheduling the appointment.
In-house blood panels can often be processed during the same appointment. Reference laboratory results are typically returned within 24 to 48 hours, depending on the test type. Our team will let you know what to expect at the time of testing.
If your pet is experiencing a life-threatening emergency outside of our clinic hours, please contact a 24-hour emergency veterinary facility in the Lower Mainland. Do not wait until we open if your pet is in serious distress. During our open hours, call us at (604) 859-6322 and we will see urgent cases as quickly as possible.
Signs of a genuine emergency include difficulty breathing, collapse, suspected poisoning, inability to urinate, uncontrolled bleeding, major trauma, repeated or prolonged seizures, pale or blue gums, severe pain, or sudden weakness. When in doubt, call us and describe what you are seeing. We will help you decide how urgently your pet needs to be seen.
Yes. We accept urgent and emergency cases during our clinic hours. We strongly recommend calling ahead at (604) 859-6322 so our team can prepare for your arrival and reduce your wait time.
Body condition scoring is the most practical way to assess your pet’s weight. Your veterinarian evaluates rib coverage, waist definition, and abdominal tuck at every visit. We can also show you how to do a basic body condition check at home between appointments.
Weight loss in senior cats is never normal and should always be investigated. It can indicate hyperthyroidism, kidney disease, diabetes mellitus, dental pain, or other conditions. We recommend scheduling a visit promptly so our team can perform a physical examination and appropriate diagnostic testing.
This is one of the most difficult decisions a pet owner will face, and there is no single answer. Our team can help you assess your pet’s quality of life by looking at their comfort, appetite, mobility, and engagement with daily activities. We are here to support you through this conversation at your own pace, without pressure.
Yes. We welcome and encourage family members to be present if that is your wish. We provide a private, calm space and will take as much time as your family needs, both before and after. There is no rush, and our entire team is here to support you.
Yes. We offer in-home end-of-life visits for families who prefer their pet to pass in familiar, comfortable surroundings. Please contact us at (604) 859-6322 to discuss scheduling and availability.
Explore More Services
